Success case: VIVA
31/Jan/2022Casos de éxito, Success case
Success case: VIVA
31/Jan/2022Casos de éxito, Success case
Cybersecurity in the aeronautical sector
About Viva
Cyberthreats are part of day-to-day operations in the international aviation sector. These are organizations that, due to their criticality, are a bigger attraction for cyber-attacks around the world.
Some of the most notorious cyber-attack cases, such as Easy Jet in 2020 or Air India in 2021, reflect the real risk that companies in the sector are facing.
Viva is the leading low-cost airline in Colombia. It operates 44 domestic routes in the country, 5 domestic routes in Peru and 10 international routes to the United States, Mexico and Punta Cana. In its 9-year history it has transported more than 31 million passengers and in 2021 it made Medellín its official HUB and connection center for its domestic and international operations. Recognized for its tested biosecurity protocols, punctuality and for having one of the most modern fleets in Latin America with 20 Airbus 320 aircraft, Viva continues its expansion process bringing air inclusion to the regions it serves with its promise to always offer low fares.
Although Viva already had a clear remote work strategy in mind, the company’s growth in both the number of employees and the opening of a new office in Medellín made improving security levels a priority in record time.
Targets
This required all endpoints to have the same level of security regardless of where they were located, whether in telework or in the office.
Vice President of Technology, Viva
Measures implemented with Sofistic’s support
Microsoft 365 Cybersecurity Analytics Service
Search and discrimination of outdated software as well as full threat visibility
The solutions managed computer security from the cloud, without the need for domain controllers or VPN connectivity.
Secure environment setup
Securing infrastructure with IA
Implanted Darktrace, the cybersecurity system with artificial intelligence that detects and defeats threats in real time while smartly maintaining the company’s digital security in real time.
Results
%
Navigation control compliance
%
Savings in vulnerability management
Visibilizing cloud security
Airline cybersecurity findings
Cybersecurity continues being one of the most important challenges facing the aviation sector in terms of the list of major threats it will have to deal with in the next years.
As with other critical infrastructures, the type of attacks – increasingly sophisticated – has forced to change the paradigm to try to reduce potential risks in multiple areas (physical infrastructure, cloud services, web services, etc.).
Anticipating potential cyber threats still remains the best security policy. For this reason, it is necessary to perform a complete vulnerability analysis that allows to focus the adoption of technologies, always with the goal of protecting organizations actively and in real time.
Microsoft 365 Expert, Sofistic Cybersecurity
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